topic Re: New Cables Sent in Broadband

New Cables Sent

Rayleighboyz — Wed, 03 Sep 2025 16:28:14 GMT

So I called Sky at the start of the week to negotiate a new price for Sky TV and Broadband as I was out of contract. Got the total bill reduced by £30 a month and the person I was speaking to offered a new router which I declined and he said no problem. Today I received these two leads in the post from Sky with no explanation as to why! Can anyone enlighten me??

Re: New Cables Sent

JimM1 — Wed, 03 Sep 2025 17:47:12 GMT

@Rayleighboyz What sky hub do you currently have? See the link to the types and say what matches your one!

https://www.sky.com/help/articles/broadband-diagnostic-which-sky-hub

Re: New Cables Sent

Rayleighboyz — Wed, 03 Sep 2025 17:49:44 GMT

It's the Sky Broadband Hub!!

Re: New Cables Sent

JimM1 — Wed, 03 Sep 2025 17:54:02 GMT

@Rayleighboyz The cables then give you the whole matching set for various fttc connections for that sky Hub! Must be making sure you have all that is needed!