https://helpforum.sky.com/t5/Broadband/Engineer/m-p/5075071#M515107 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4467029">@Hear1</a>&nbsp;with full fibrecthe phone has to be plugged into the back of your Sky hub. If you cannot receive incoming calls or get a dialling tone call Sky to report it. You old analogue phone sockets are no longer going to work.</P> Tue, 02 Sep 2025 10:40:40 GMT Chrisee 2025-09-02T10:40:40Z https://helpforum.sky.com/t5/Broadband/Engineer/m-p/5075035#M515099 <P>An engineer called yesterday to install fibre optic cables. We are now having problems with in coming calls. Someone called yesterday although the phone rang on answering the phone was dead. I 'be tried to see if there are</P><P>&nbsp;any loose cables can't find any.</P> Tue, 02 Sep 2025 09:54:09 GMT https://helpforum.sky.com/t5/Broadband/Engineer/m-p/5075035#M515099 Hear1 2025-09-02T09:54:09Z https://helpforum.sky.com/t5/Broadband/Engineer/m-p/5075071#M515107 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4467029">@Hear1</a>&nbsp;with full fibrecthe phone has to be plugged into the back of your Sky hub. If you cannot receive incoming calls or get a dialling tone call Sky to report it. You old analogue phone sockets are no longer going to work.</P> Tue, 02 Sep 2025 10:40:40 GMT https://helpforum.sky.com/t5/Broadband/Engineer/m-p/5075071#M515107 Chrisee 2025-09-02T10:40:40Z