topic Re: WiFi issues in Broadband

WiFi issues

Abicawse — Mon, 01 Sep 2025 08:58:21 GMT

My WiFi has been cutting in and out for about a week now. This is on all devices including the tv and its becoming very frustrating

Re: WiFi issues

JimM1 — Mon, 01 Sep 2025 09:02:10 GMT

@Abicawse Are you seeing anything physical!

This link providers information about the coloured lights on the various hubs
https://www.sky.com/help/articles/hub-lights-explained-start

Re: WiFi issues

Abicawse — Mon, 01 Sep 2025 09:05:52 GMT

No all looks ok on router, lights all green. Online broadband check says everything is fine.

Re: WiFi issues

JimM1 — Mon, 01 Sep 2025 09:16:43 GMT

@Abicawse If you are able to from the link below take a look and see if you can post your stat's up, let the fields fill before you capture attach and post back, sample off the table very bottom is what you need to get!

How to read your Sky Hub statistics