topic Windows 10 not connecting in Broadband

Windows 10 not connecting

Lennon3 — Sun, 31 Aug 2025 12:55:47 GMT

Hi there,

I have tried every single solution possible. For months I've tried to get my PC to connect to the router and frankly £40 down on internet adapters and it STILL doesn't work is a joke. I've been through all of my PCs settings and it doesn't even pick up that there's WiFi coming out of the router. If this is unable to be fixed I want out of my contract as I've paid for 2 months of WiFi that hasn't even worked as labelled.

Re: Windows 10 not connecting

JimM1 — Sun, 31 Aug 2025 13:05:31 GMT

@Lennon3 What sky hub and only the pc?

Re: Windows 10 not connecting

Lennon3 — Sun, 31 Aug 2025 13:10:12 GMT

The sky max hub and yes only my pc cannot even detect an output

Re: Windows 10 not connecting

Lennon3 — Sun, 31 Aug 2025 13:11:47 GMT

Also note this has never happened with any other router ever. On top of that I can see the neighbours sky routers but not my own

Re: Windows 10 not connecting

TimmyBGood — Sun, 31 Aug 2025 13:54:59 GMT

@Lennon3 wrote:

If this is unable to be fixed I want out of my contract as I've paid for 2 months of WiFi that hasn't even worked as labelled.

Do your other devices connect successfully to your Hub WiFi?

Re: Windows 10 not connecting

JimM1 — Sun, 31 Aug 2025 14:25:33 GMT

@Lennon3 Also on top off @TimmyBGood question, have you tried any adjustment to the sky Max wireless securities and turning off the 5Ghz temp to see if the PC can see anything off the Hub ssid!

Re: Windows 10 not connecting

Lennon3 — Mon, 01 Sep 2025 10:27:49 GMT

Yup. Changed security settings. Tried running 1 port at a time (2.4 or 5). I have purchased WiFi dongles. I have INSTALLED a WiFi card into my pc. And I can't get it to work. If I factory reset by holding the WPS button my PC is able to find it and connect wirelessly for about 5 minutes before going blank again.