https://helpforum.sky.com/t5/Broadband/WiFi-pod-not-working/m-p/5073242#M514622 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4240123">@Tracie10</a>&nbsp;anyextender pods need to be positioned midway between the hub and where you need the boost. If the pod is not connecting yo the hub (ie lights are out) and it is in range call Sky as you need their help.</P> Sun, 31 Aug 2025 10:36:39 GMT Chrisee 2025-08-31T10:36:39Z https://helpforum.sky.com/t5/Broadband/WiFi-pod-not-working/m-p/5073097#M514588 <P>Ego not working on top floor of house sine new broadband installed on August 5th</P> Sun, 31 Aug 2025 08:18:56 GMT https://helpforum.sky.com/t5/Broadband/WiFi-pod-not-working/m-p/5073097#M514588 Tracie10 2025-08-31T08:18:56Z https://helpforum.sky.com/t5/Broadband/WiFi-pod-not-working/m-p/5073242#M514622 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4240123">@Tracie10</a>&nbsp;anyextender pods need to be positioned midway between the hub and where you need the boost. If the pod is not connecting yo the hub (ie lights are out) and it is in range call Sky as you need their help.</P> Sun, 31 Aug 2025 10:36:39 GMT https://helpforum.sky.com/t5/Broadband/WiFi-pod-not-working/m-p/5073242#M514622 Chrisee 2025-08-31T10:36:39Z