https://helpforum.sky.com/t5/Broadband/No-interest-provided-from-router/m-p/5073086#M514586 <BLOCKQUOTE><HR /><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4465524">@Archie_</a>&nbsp;wrote:<BR />so I logged in my sky and tried doing the tests to which it says a problem<HR /></BLOCKQUOTE> <P>And did it give you an option to try and fix it or book an engineer if the fault is an external one ?</P> Sun, 31 Aug 2025 07:39:47 GMT caesarome 2025-08-31T07:39:47Z https://helpforum.sky.com/t5/Broadband/No-interest-provided-from-router/m-p/5073085#M514585 Hello I woke up this morning to find the wifi says connected without Internet, looked at the router saw the power and wifi light was on but not the Internet one. I checked all the connections l, unplugged the router power and connection cable for a minute the restarted. It still says the same thinks so I logged in my sky and tried doing the tests to which it says a problem.. maybe because I have to use mobile data to do the tests.. but we need the Internet as it's my gfs main form of calling as phone signal comes and goes in our area. And we need this as we have a baby. Sun, 31 Aug 2025 07:31:54 GMT https://helpforum.sky.com/t5/Broadband/No-interest-provided-from-router/m-p/5073085#M514585 Archie_ 2025-08-31T07:31:54Z https://helpforum.sky.com/t5/Broadband/No-interest-provided-from-router/m-p/5073086#M514586 <BLOCKQUOTE><HR /><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4465524">@Archie_</a>&nbsp;wrote:<BR />so I logged in my sky and tried doing the tests to which it says a problem<HR /></BLOCKQUOTE> <P>And did it give you an option to try and fix it or book an engineer if the fault is an external one ?</P> Sun, 31 Aug 2025 07:39:47 GMT https://helpforum.sky.com/t5/Broadband/No-interest-provided-from-router/m-p/5073086#M514586 caesarome 2025-08-31T07:39:47Z