https://helpforum.sky.com/t5/Broadband/No-internet/m-p/5072543#M514448 <P>Hi</P><P>&nbsp;</P><P>Im Connected to my broadband on my TV but it won't connect to the internet&nbsp;</P><P>&nbsp;</P><P>I've turned the tv and sky puck and wifi off and on multiple times and no change</P><P>&nbsp;</P><P>can you help with this please</P> Sat, 30 Aug 2025 11:09:56 GMT StacieH1 2025-08-30T11:09:56Z https://helpforum.sky.com/t5/Broadband/No-internet/m-p/5072543#M514448 <P>Hi</P><P>&nbsp;</P><P>Im Connected to my broadband on my TV but it won't connect to the internet&nbsp;</P><P>&nbsp;</P><P>I've turned the tv and sky puck and wifi off and on multiple times and no change</P><P>&nbsp;</P><P>can you help with this please</P> Sat, 30 Aug 2025 11:09:56 GMT https://helpforum.sky.com/t5/Broadband/No-internet/m-p/5072543#M514448 StacieH1 2025-08-30T11:09:56Z https://helpforum.sky.com/t5/Broadband/No-internet/m-p/5072615#M514467 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4464979">@StacieH1</a>&nbsp;</P> <P>Try running the line test here to see if any faults are found:<BR /><A href="https://www.sky.com/help/articles/broadband-diagnostic-start" target="_blank">https://www.sky.com/help/articles/broadband-diagnostic-start</A></P> <P><BR />You can also run the test via the MySky app on a mobile data connection.</P> <P><BR />After this has finished and if it reports back all is good click on broadband to run an updated test. If you get amber or red please follow the on screen instructions.</P> <P><BR />If this is of no help give Sky a call to report it to them.</P> Sat, 30 Aug 2025 12:33:54 GMT https://helpforum.sky.com/t5/Broadband/No-internet/m-p/5072615#M514467 caesarome 2025-08-30T12:33:54Z