topic Where’s my connection in Broadband

Where’s my connection

Laura392 — Fri, 29 Aug 2025 18:12:29 GMT

Dear Sky, I'm NOT happy as I ordered to be set up in my new home last week to start yesterday. I work from home, so this is impacting me. I need to have this service ASAP!

please please help!!

Re: Where’s my connection

TimmyBGood — Fri, 29 Aug 2025 18:18:39 GMT

@Laura392

No-one here can tell you that, and unfortunately posting at this time on a Friday means nothing is going to happen until Monday or Tuesday at the earliest. The broadband discussed in this forum is a domestic service and so while there's no bar on using it for WFH there's no additional support or improved timescale.

Re: Where’s my connection

caesarome — Fri, 29 Aug 2025 18:26:45 GMT

@Laura392 wrote:

Dear Sky, I'm NOT happy as I ordered to be set up in my new home last week to start yesterday.

In case you hasn't noticed @Laura392 we are customers here like you who help each other so what does it say here regarding your order:

https://www.sky.com/ordertracking