https://helpforum.sky.com/t5/Broadband/No-internet/m-p/5071973#M514320 <P>No lights on the hub at all.&nbsp;<BR />white bt open reach box has two lights Fon and Power on but LAN and Alarm are off.</P><P>there was an open reach engineer ip the pole this morning outside our house and concerned he's done something and knocked us out&nbsp;</P> Fri, 29 Aug 2025 14:22:35 GMT Nickymvs 2025-08-29T14:22:35Z https://helpforum.sky.com/t5/Broadband/No-internet/m-p/5071973#M514320 <P>No lights on the hub at all.&nbsp;<BR />white bt open reach box has two lights Fon and Power on but LAN and Alarm are off.</P><P>there was an open reach engineer ip the pole this morning outside our house and concerned he's done something and knocked us out&nbsp;</P> Fri, 29 Aug 2025 14:22:35 GMT https://helpforum.sky.com/t5/Broadband/No-internet/m-p/5071973#M514320 Nickymvs 2025-08-29T14:22:35Z https://helpforum.sky.com/t5/Broadband/No-internet/m-p/5071983#M514323 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/2800172">@Nickymvs</a>&nbsp;no lights on the hub means it is not powered so forget the ONT &nbsp;you need check if the hub is working. If it isnt you need to talk to Skybto get it replaced. The LAN lightbwill bevout if the hub is not powered and connected, theno Alsrm light is normal.</P> Fri, 29 Aug 2025 14:32:28 GMT https://helpforum.sky.com/t5/Broadband/No-internet/m-p/5071983#M514323 Chrisee 2025-08-29T14:32:28Z