topic Re: Wfi in Broadband https://helpforum.sky.com/t5/Broadband/Wfi/m-p/5071504#M514200 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4464049">@Laura951</a>&nbsp;</P> <P>You are only talking to other customers on here.</P> <P>&nbsp;</P> <P>Try running the line test here to see if any faults are found:<BR /><A href="https://www.sky.com/help/articles/broadband-diagnostic-start" target="_blank">https://www.sky.com/help/articles/broadband-diagnostic-start</A></P> <P><BR />You can also run the test via the MySky app on a mobile data connection.</P> <P><BR />After this has finished and if it reports back all is good click on broadband to run an updated test. If you get amber or red please follow the on screen instructions.</P> <P><BR />If this is of no help give Sky a call to report it to them.</P> Fri, 29 Aug 2025 04:39:38 GMT caesarome 2025-08-29T04:39:38Z Wfi https://helpforum.sky.com/t5/Broadband/Wfi/m-p/5071397#M514169 <P>My WiFi is not working keep coming and going has been doing it for weeks now and my broadband speed is not what you promised me&nbsp;</P> Thu, 28 Aug 2025 21:02:30 GMT https://helpforum.sky.com/t5/Broadband/Wfi/m-p/5071397#M514169 Laura951 2025-08-28T21:02:30Z Re: Wfi https://helpforum.sky.com/t5/Broadband/Wfi/m-p/5071504#M514200 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4464049">@Laura951</a>&nbsp;</P> <P>You are only talking to other customers on here.</P> <P>&nbsp;</P> <P>Try running the line test here to see if any faults are found:<BR /><A href="https://www.sky.com/help/articles/broadband-diagnostic-start" target="_blank">https://www.sky.com/help/articles/broadband-diagnostic-start</A></P> <P><BR />You can also run the test via the MySky app on a mobile data connection.</P> <P><BR />After this has finished and if it reports back all is good click on broadband to run an updated test. If you get amber or red please follow the on screen instructions.</P> <P><BR />If this is of no help give Sky a call to report it to them.</P> Fri, 29 Aug 2025 04:39:38 GMT https://helpforum.sky.com/t5/Broadband/Wfi/m-p/5071504#M514200 caesarome 2025-08-29T04:39:38Z