https://helpforum.sky.com/t5/Broadband/Compensation-from-openreach/m-p/5070782#M514037 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4463482">@NicMead</a>&nbsp;the compensation is credited to your account by Sky oncecthe issue is resolved and usually takes roughly 30 days. Openreach does not deal with the public so any queries need to be madecto Sky. See&nbsp;<A style="background-color: #ffffff; -webkit-tap-highlight-color: transparent; -webkit-text-size-adjust: 100%;" href="https://www.sky.com/help/articles/auto-compensation" target="_blank">Customer Auto-Compensation | Sky Help | Sky.com</A></P> Thu, 28 Aug 2025 10:13:24 GMT Chrisee 2025-08-28T10:13:24Z https://helpforum.sky.com/t5/Broadband/Compensation-from-openreach/m-p/5070773#M514033 I was without broadband for just under 5 weeks!!. I am still waiting to receive compensation from openreach for total loss of service. How long are you normally expected to wait to receive this compensation? Thu, 28 Aug 2025 10:00:45 GMT https://helpforum.sky.com/t5/Broadband/Compensation-from-openreach/m-p/5070773#M514033 NicMead 2025-08-28T10:00:45Z https://helpforum.sky.com/t5/Broadband/Compensation-from-openreach/m-p/5070782#M514037 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4463482">@NicMead</a>&nbsp;the compensation is credited to your account by Sky oncecthe issue is resolved and usually takes roughly 30 days. Openreach does not deal with the public so any queries need to be madecto Sky. See&nbsp;<A style="background-color: #ffffff; -webkit-tap-highlight-color: transparent; -webkit-text-size-adjust: 100%;" href="https://www.sky.com/help/articles/auto-compensation" target="_blank">Customer Auto-Compensation | Sky Help | Sky.com</A></P> Thu, 28 Aug 2025 10:13:24 GMT https://helpforum.sky.com/t5/Broadband/Compensation-from-openreach/m-p/5070782#M514037 Chrisee 2025-08-28T10:13:24Z