https://helpforum.sky.com/t5/Broadband/Broadband-not-loading-YouTube/m-p/5070437#M513872 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4463214">@Mikey43</a>&nbsp;</P> <P>Try changing your broadband shield settings.&nbsp;You can do this via the MySky app or online here:</P> <P>&nbsp;</P> <P><A href="https://www.sky.com/myaccount/bb-and-talk/broadband-shield" target="_blank">https://www.sky.com/myaccount/bb-and-talk/broadband-shield</A></P> Wed, 27 Aug 2025 21:42:29 GMT caesarome 2025-08-27T21:42:29Z https://helpforum.sky.com/t5/Broadband/Broadband-not-loading-YouTube/m-p/5070428#M513868 <P>Hi the last 2 nights meself and my children seem to be having issues loading YouTube when we click on a video it's just a black screen, soon as we disconnect and go to mobile data the video works&nbsp;</P> Wed, 27 Aug 2025 21:30:03 GMT https://helpforum.sky.com/t5/Broadband/Broadband-not-loading-YouTube/m-p/5070428#M513868 Mikey43 2025-08-27T21:30:03Z https://helpforum.sky.com/t5/Broadband/Broadband-not-loading-YouTube/m-p/5070437#M513872 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4463214">@Mikey43</a>&nbsp;</P> <P>Try changing your broadband shield settings.&nbsp;You can do this via the MySky app or online here:</P> <P>&nbsp;</P> <P><A href="https://www.sky.com/myaccount/bb-and-talk/broadband-shield" target="_blank">https://www.sky.com/myaccount/bb-and-talk/broadband-shield</A></P> Wed, 27 Aug 2025 21:42:29 GMT https://helpforum.sky.com/t5/Broadband/Broadband-not-loading-YouTube/m-p/5070437#M513872 caesarome 2025-08-27T21:42:29Z