https://helpforum.sky.com/t5/Broadband/No-wifi/m-p/5070390#M513858 We had a problem with the WiFi and broadband yesterday, was told it was resolved but still had problems with the hub. Received a text this morning saying it was all sorted but I still have no WiFi. The hub has 3 solid yellow lights (first 3). I have tried to reset the hub more than once and I am still having problems. Wed, 27 Aug 2025 20:28:56 GMT KrystalAxe 2025-08-27T20:28:56Z https://helpforum.sky.com/t5/Broadband/No-wifi/m-p/5070390#M513858 We had a problem with the WiFi and broadband yesterday, was told it was resolved but still had problems with the hub. Received a text this morning saying it was all sorted but I still have no WiFi. The hub has 3 solid yellow lights (first 3). I have tried to reset the hub more than once and I am still having problems. Wed, 27 Aug 2025 20:28:56 GMT https://helpforum.sky.com/t5/Broadband/No-wifi/m-p/5070390#M513858 KrystalAxe 2025-08-27T20:28:56Z https://helpforum.sky.com/t5/Broadband/No-wifi/m-p/5070438#M513873 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4463176">@KrystalAxe</a>&nbsp;</P> <P>This explains the lights on the hubs:<BR /><A href="https://www.sky.com/help/articles/hub-lights-explained-start" target="_blank">https://www.sky.com/help/articles/hub-lights-explained-start</A></P> <P><BR />Try running the line test here:<BR /><A href="https://www.sky.com/help/articles/broadband-diagnostic-start" target="_blank">https://www.sky.com/help/articles/broadband-diagnostic-start</A></P> <P><BR />You can also run the test via the MySky app on a mobile data connection.</P> <P><BR />After this has finished and if it reports back all is good click on broadband to run an updated test. If you get amber or red please follow the on screen instructions.</P> <P><BR />If this is of no help give Sky a call to report it to them.</P> Wed, 27 Aug 2025 21:48:09 GMT https://helpforum.sky.com/t5/Broadband/No-wifi/m-p/5070438#M513873 caesarome 2025-08-27T21:48:09Z