topic Re: YouTube Buffering in Broadband

YouTube Buffering

TC1231 — Wed, 27 Aug 2025 15:39:41 GMT

YouTube is not playing videos when devices are connected to Sky Broadband. Everything else works fine and YouTube works fine if I close wifi and switch to 4g.
Reading the thread, it appears that this is a common problem with Sky and, seeing that we all pay a huge amount for the services, it needs fixing and stays fixed.

Re: YouTube Buffering

TimmyBGood — Wed, 27 Aug 2025 15:57:06 GMT

@TC1231 wrote:

Reading the thread, it appears that this is a common problem with Sky and, seeing that we all pay a huge amount for the services, it needs fixing and stays fixed.

I'd imagine they are working on it, but routing issues on the actual internet typically aren't trivial to resolve.

YouTube

Cakeface60 — Wed, 27 Aug 2025 15:58:17 GMT

Why isn't you tube working. It keeps buffering and won't load

Re: YouTube Buffering

TC1231 — Wed, 27 Aug 2025 16:17:01 GMT

So, you're saying I should shut up and continue to pay £170 per month for something that doesn't work properly? Really helpful reply!

Re: YouTube Buffering

TimmyBGood — Wed, 27 Aug 2025 16:31:02 GMT

@TC1231

I'm indicating that core network issues are entirely out of customers hands.

If you are paying that much for broadband then I'd strongly suggest renegotiation of your contract.

Re: YouTube Buffering

JimM1 — Wed, 27 Aug 2025 17:05:32 GMT

@TC1231 There is more than just you tube have you tried something else at present!

Re: YouTube Buffering

TC1231 — Wed, 27 Aug 2025 17:39:16 GMT

Yes, tried everything else and it's absolutely fine.
Have updated app, turned off and re started devices, rebooted router etc etc, nothing makes any difference.
There was a similar thread in July 🤷‍♂️

Re: YouTube Buffering

AJsky1 — Wed, 27 Aug 2025 19:59:53 GMT

I'm having the same issue, iPhone, Ps5 pro, laptop, tablet and Tv all have buffering issues on YouTube.

it's driving me mad, it started about a week ago for me.

Re: YouTube Buffering

TC1231 — Wed, 27 Aug 2025 20:04:59 GMT

AJsky1....

mine was ok until yesterday but now I'm in the same boat. iPhone, iPad, MacBook. TV. Very irritating.

as I said in an earlier post, there was a thread about the same thing in July which I assume got sorted, just not well enough!!

Re: YouTube Buffering

Kriya3000 — Wed, 27 Aug 2025 21:04:23 GMT

I thought I was going crazy. YouTube not working via Sky BB WiFi. It is impacting multiple non Sky devices attached to the same Sky BB WiFi Ultrafast 148 MB. As soon as you switch to mobile data, the issue is gone. I even uninstalled all YouTube updates and tried to use PlayStore to Install Updates again and it just buffered indefinitely. I then switched to mobile data and immediately started updating and working normally. Please provide urgent update Sky. Thank you. P.D. don't think I have Shield on as wasn't before. Started a few days ago.