https://helpforum.sky.com/t5/Broadband/Hub-issues/m-p/5068913#M513406 <P>We seem to have an on going issue with our Hub, it keeps dropping out and you have to reset it, this can take awhile to sort. According to the app there are no known issues&nbsp;</P> Tue, 26 Aug 2025 11:55:56 GMT Matthew+Edwardson 2025-08-26T11:55:56Z https://helpforum.sky.com/t5/Broadband/Hub-issues/m-p/5068913#M513406 <P>We seem to have an on going issue with our Hub, it keeps dropping out and you have to reset it, this can take awhile to sort. According to the app there are no known issues&nbsp;</P> Tue, 26 Aug 2025 11:55:56 GMT https://helpforum.sky.com/t5/Broadband/Hub-issues/m-p/5068913#M513406 Matthew+Edwardson 2025-08-26T11:55:56Z https://helpforum.sky.com/t5/Broadband/Hub-issues/m-p/5068934#M513414 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/2092378">@Matthew+Edwardson</a>&nbsp;</P> <P>Try running the line test here to see if any faults are found:<BR /><A href="https://www.sky.com/help/articles/broadband-diagnostic-start" target="_blank">https://www.sky.com/help/articles/broadband-diagnostic-start</A></P> <P><BR />You can also run the test via the MySky app on a mobile data connection.</P> <P><BR />After this has finished and if it reports back all is good click on broadband to run an updated test. If you get amber or red please follow the on screen instructions.</P> <P><BR />If this is of no help give Sky a call to report it to them.</P> Tue, 26 Aug 2025 12:15:27 GMT https://helpforum.sky.com/t5/Broadband/Hub-issues/m-p/5068934#M513414 caesarome 2025-08-26T12:15:27Z