https://helpforum.sky.com/t5/Broadband/Compensation/m-p/5068804#M513361 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4461840">@Jw84</a>&nbsp;</P> <P>If you are due broadband compensation then it is added to your account as a credit so check your Sky billing to see if it has appeared yet. You would be awarded this if you had an outage or delayed activation when joining Sky.</P> Tue, 26 Aug 2025 09:32:25 GMT caesarome 2025-08-26T09:32:25Z https://helpforum.sky.com/t5/Broadband/Compensation/m-p/5068796#M513355 <P>Hi,&nbsp;</P><P>&nbsp;</P><P>I've received an email to advise I will be awarded compensation, I just wanted to check this is genuine? If so, how will it be paid?&nbsp;</P> Tue, 26 Aug 2025 09:27:36 GMT https://helpforum.sky.com/t5/Broadband/Compensation/m-p/5068796#M513355 Jw84 2025-08-26T09:27:36Z https://helpforum.sky.com/t5/Broadband/Compensation/m-p/5068804#M513361 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4461840">@Jw84</a>&nbsp;</P> <P>If you are due broadband compensation then it is added to your account as a credit so check your Sky billing to see if it has appeared yet. You would be awarded this if you had an outage or delayed activation when joining Sky.</P> Tue, 26 Aug 2025 09:32:25 GMT https://helpforum.sky.com/t5/Broadband/Compensation/m-p/5068804#M513361 caesarome 2025-08-26T09:32:25Z