https://helpforum.sky.com/t5/Broadband/Disable-SIP-ALG-Help/m-p/5068784#M513353 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4461817">@Mrso15</a>&nbsp;the log in details for the upright black Sky hubs are username is admin and the password is the WiFi password &nbsp;on thevhub's label.</P> Tue, 26 Aug 2025 09:16:32 GMT Chrisee 2025-08-26T09:16:32Z https://helpforum.sky.com/t5/Broadband/Disable-SIP-ALG-Help/m-p/5068777#M513350 <P>I've been told I need to disable SIP ALG as I can't use my VOIP phone at home.&nbsp;<BR /><SPAN>I have a black router if this helps. I have logged on online to see if I can change the settings or remove the SIP myself but it's asking for a username and password which we don't know.&nbsp;</SPAN><BR /><BR /></P><P>Can anyone provide any insight at all please?</P> Tue, 26 Aug 2025 09:12:22 GMT https://helpforum.sky.com/t5/Broadband/Disable-SIP-ALG-Help/m-p/5068777#M513350 Mrso15 2025-08-26T09:12:22Z https://helpforum.sky.com/t5/Broadband/Disable-SIP-ALG-Help/m-p/5068784#M513353 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4461817">@Mrso15</a>&nbsp;the log in details for the upright black Sky hubs are username is admin and the password is the WiFi password &nbsp;on thevhub's label.</P> Tue, 26 Aug 2025 09:16:32 GMT https://helpforum.sky.com/t5/Broadband/Disable-SIP-ALG-Help/m-p/5068784#M513353 Chrisee 2025-08-26T09:16:32Z