https://helpforum.sky.com/t5/Broadband/Unstable-Internet-Connection-and-High-Latency/m-p/5068783#M513352 <P>Unstable Internet Connection and High Latency</P><P>Good morning,</P><P>My internet connection has been unstable. While watching YouTube or playing on my console, the video frequently freezes, and I experience significant packet delay. About a week ago, the latency was consistently very low, but the situation has worsened since then.</P><P>Could you please look into this issue?</P><P>Thank you in advance for your assistance.</P><P>Best regards,<BR />Agnieszka Kotwas</P><P>&nbsp;</P> Tue, 26 Aug 2025 09:15:03 GMT Akotwas97 2025-08-26T09:15:03Z https://helpforum.sky.com/t5/Broadband/Unstable-Internet-Connection-and-High-Latency/m-p/5068783#M513352 <P>Unstable Internet Connection and High Latency</P><P>Good morning,</P><P>My internet connection has been unstable. While watching YouTube or playing on my console, the video frequently freezes, and I experience significant packet delay. About a week ago, the latency was consistently very low, but the situation has worsened since then.</P><P>Could you please look into this issue?</P><P>Thank you in advance for your assistance.</P><P>Best regards,<BR />Agnieszka Kotwas</P><P>&nbsp;</P> Tue, 26 Aug 2025 09:15:03 GMT https://helpforum.sky.com/t5/Broadband/Unstable-Internet-Connection-and-High-Latency/m-p/5068783#M513352 Akotwas97 2025-08-26T09:15:03Z