topic Re: 7BYD2E in Broadband

7BYD2E

Gerardsaunders — Tue, 26 Aug 2025 07:32:10 GMT

Connections but cannot access web pages. Have checked all settings this end.

Re: 7BYD2E

JimM1 — Tue, 26 Aug 2025 07:41:29 GMT

@Gerardsaunders About the sky Hub, what do you see on it! Link below.

This link providers information about the coloured lights on the various hubs
https://www.sky.com/help/articles/hub-lights-explained-start

Re: 7BYD2E

Gerardsaunders — Tue, 26 Aug 2025 07:47:02 GMT

Hello. The light is solid white.

Re: 7BYD2E

Chrisee — Tue, 26 Aug 2025 08:54:01 GMT

@Gerardsaunders check the settings on Sky's Briadband Shield as if set to the default age setting it can block many sites. The account holder can change the setting in product options in the My Sky app or website.