https://helpforum.sky.com/t5/Broadband/Poor-Broadband-service/m-p/5067923#M513152 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/1757105">@mehmet+Bekir</a>&nbsp;are you measuring the speed on a device connected by WiFi or on the service checker in the My Sky app. If the former the issue could be either poor wifi in your home or an issue with the line to your hub. You need to identify where the issue is as Sky can do little about the former except sell you their WiFi Max package annd provide extenders. The speed you the hub requires action by Openreach which Sky can sort for you.</P> Mon, 25 Aug 2025 06:48:27 GMT Chrisee 2025-08-25T06:48:27Z https://helpforum.sky.com/t5/Broadband/Poor-Broadband-service/m-p/5067436#M513020 It's very slow. A marked change from recently. Showing 23 mbps download and 1.76 upload! Sun, 24 Aug 2025 10:16:31 GMT https://helpforum.sky.com/t5/Broadband/Poor-Broadband-service/m-p/5067436#M513020 mehmet+Bekir 2025-08-24T10:16:31Z https://helpforum.sky.com/t5/Broadband/Poor-Broadband-service/m-p/5067923#M513152 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/1757105">@mehmet+Bekir</a>&nbsp;are you measuring the speed on a device connected by WiFi or on the service checker in the My Sky app. If the former the issue could be either poor wifi in your home or an issue with the line to your hub. You need to identify where the issue is as Sky can do little about the former except sell you their WiFi Max package annd provide extenders. The speed you the hub requires action by Openreach which Sky can sort for you.</P> Mon, 25 Aug 2025 06:48:27 GMT https://helpforum.sky.com/t5/Broadband/Poor-Broadband-service/m-p/5067923#M513152 Chrisee 2025-08-25T06:48:27Z