https://helpforum.sky.com/t5/Broadband/Nothing-is-working/m-p/5066910#M512852 <P>The q box keeps dropping the internet for the last 4 days so I reset the internet box and now that's not working either&nbsp;</P> Sat, 23 Aug 2025 12:25:37 GMT Jotci 2025-08-23T12:25:37Z https://helpforum.sky.com/t5/Broadband/Nothing-is-working/m-p/5066910#M512852 <P>The q box keeps dropping the internet for the last 4 days so I reset the internet box and now that's not working either&nbsp;</P> Sat, 23 Aug 2025 12:25:37 GMT https://helpforum.sky.com/t5/Broadband/Nothing-is-working/m-p/5066910#M512852 Jotci 2025-08-23T12:25:37Z https://helpforum.sky.com/t5/Broadband/Nothing-is-working/m-p/5066911#M512854 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/3205179">@Jotci</a>&nbsp;</P> <P>Try running the line test here to see if any faults are found:<BR /><A href="https://www.sky.com/help/articles/broadband-diagnostic-start" target="_blank">https://www.sky.com/help/articles/broadband-diagnostic-start</A></P> <P><BR />You can also run the test via the MySky app on a mobile data connection.</P> <P><BR />After this has finished and if it reports back all is good click on broadband to run an updated test. If you get amber or red please follow the on screen instructions.</P> <P><BR />If this is of no help give Sky a call to report it to them.</P> Sat, 23 Aug 2025 12:29:52 GMT https://helpforum.sky.com/t5/Broadband/Nothing-is-working/m-p/5066911#M512854 caesarome 2025-08-23T12:29:52Z