topic Re: Internet issues in Broadband https://helpforum.sky.com/t5/Broadband/Internet-issues/m-p/5066219#M512450 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/1929741">@BOBBY13</a>&nbsp;</P> <P>The first thing to check is this link to see if there are any outages in your area:<BR /><A href="https://www.sky.com/servicechecker" target="_blank">https://www.sky.com/servicechecker</A></P> <P><BR />If there isn't try running the line test here:<BR /><A href="https://www.sky.com/help/articles/broadband-diagnostic-start" target="_blank">https://www.sky.com/help/articles/broadband-diagnostic-start</A></P> <P><BR />You can also run the test via the MySky app on a mobile data connection.</P> <P><BR />After this has finished and if it reports back all is good click on broadband to run an updated test. If you get amber or red please follow the on screen instructions.</P> <P><BR />If this is of no help give Sky a call to report it to them.</P> Fri, 22 Aug 2025 16:06:52 GMT caesarome 2025-08-22T16:06:52Z Internet issues https://helpforum.sky.com/t5/Broadband/Internet-issues/m-p/5066160#M512398 <P>My internet has gone down and not come back on. &nbsp;Orange lights on&nbsp;</P> Fri, 22 Aug 2025 15:51:45 GMT https://helpforum.sky.com/t5/Broadband/Internet-issues/m-p/5066160#M512398 BOBBY13 2025-08-22T15:51:45Z Re: Internet issues https://helpforum.sky.com/t5/Broadband/Internet-issues/m-p/5066219#M512450 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/1929741">@BOBBY13</a>&nbsp;</P> <P>The first thing to check is this link to see if there are any outages in your area:<BR /><A href="https://www.sky.com/servicechecker" target="_blank">https://www.sky.com/servicechecker</A></P> <P><BR />If there isn't try running the line test here:<BR /><A href="https://www.sky.com/help/articles/broadband-diagnostic-start" target="_blank">https://www.sky.com/help/articles/broadband-diagnostic-start</A></P> <P><BR />You can also run the test via the MySky app on a mobile data connection.</P> <P><BR />After this has finished and if it reports back all is good click on broadband to run an updated test. If you get amber or red please follow the on screen instructions.</P> <P><BR />If this is of no help give Sky a call to report it to them.</P> Fri, 22 Aug 2025 16:06:52 GMT https://helpforum.sky.com/t5/Broadband/Internet-issues/m-p/5066219#M512450 caesarome 2025-08-22T16:06:52Z