https://helpforum.sky.com/t5/Broadband/Mrs-Clare/m-p/5066115#M512365 <P>My hub has no internet light</P> Fri, 22 Aug 2025 15:43:57 GMT Rich158 2025-08-22T15:43:57Z https://helpforum.sky.com/t5/Broadband/Mrs-Clare/m-p/5066115#M512365 <P>My hub has no internet light</P> Fri, 22 Aug 2025 15:43:57 GMT https://helpforum.sky.com/t5/Broadband/Mrs-Clare/m-p/5066115#M512365 Rich158 2025-08-22T15:43:57Z https://helpforum.sky.com/t5/Broadband/Mrs-Clare/m-p/5066247#M512474 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4459587">@Rich158</a>&nbsp;</P> <P>This explains the lights on the hubs:<BR /><A href="https://www.sky.com/help/articles/hub-lights-explained-start" target="_blank">https://www.sky.com/help/articles/hub-lights-explained-start</A></P> <P><BR />Try running the line test here:<BR /><A href="https://www.sky.com/help/articles/broadband-diagnostic-start" target="_blank">https://www.sky.com/help/articles/broadband-diagnostic-start</A></P> <P><BR />You can also run the test via the MySky app on a mobile data connection.</P> <P><BR />After this has finished and if it reports back all is good click on broadband to run an updated test. If you get amber or red please follow the on screen instructions.</P> <P><BR />If this is of no help give Sky a call to report it to them.</P> Fri, 22 Aug 2025 16:12:06 GMT https://helpforum.sky.com/t5/Broadband/Mrs-Clare/m-p/5066247#M512474 caesarome 2025-08-22T16:12:06Z