https://helpforum.sky.com/t5/Broadband/Wi-fi-connection-problem/m-p/5065669#M512201 <P>My wi fi not working&nbsp;</P> Fri, 22 Aug 2025 07:34:20 GMT Haja 2025-08-22T07:34:20Z https://helpforum.sky.com/t5/Broadband/Wi-fi-connection-problem/m-p/5065669#M512201 <P>My wi fi not working&nbsp;</P> Fri, 22 Aug 2025 07:34:20 GMT https://helpforum.sky.com/t5/Broadband/Wi-fi-connection-problem/m-p/5065669#M512201 Haja 2025-08-22T07:34:20Z https://helpforum.sky.com/t5/Broadband/Wi-fi-connection-problem/m-p/5065748#M512231 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4459213">@Haja</a>&nbsp;</P> <P>The first thing to check is this link to see if there are any outages in your area:<BR /><A href="https://www.sky.com/servicechecker" target="_blank">https://www.sky.com/servicechecker</A></P> <P><BR />If there isn't try running the line test here:<BR /><A href="https://www.sky.com/help/articles/broadband-diagnostic-start" target="_blank">https://www.sky.com/help/articles/broadband-diagnostic-start</A></P> <P><BR />You can also run the test via the MySky app on a mobile data connection.</P> <P><BR />After this has finished and if it reports back all is good click on broadband to run an updated test. If you get amber or red please follow the on screen instructions.</P> <P><BR />If this is of no help give Sky a call to report it to them.</P> Fri, 22 Aug 2025 09:21:14 GMT https://helpforum.sky.com/t5/Broadband/Wi-fi-connection-problem/m-p/5065748#M512231 caesarome 2025-08-22T09:21:14Z