topic Re: Trouble getting service in Broadband https://helpforum.sky.com/t5/Broadband/Trouble-getting-service/m-p/5065603#M512184 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4459150">@ChloeC1989</a>&nbsp;</P> <P>Try going through this to see if it helps:</P> <P><BR /><A href="https://www.sky.com/help/broadband/my-broadband-speed/improving-wi-fi-signal-to-my-devices/articles/improve-the-wi-fi-signal-to-your-devices" target="_blank">https://www.sky.com/help/broadband/my-broadband-speed/improving-wi-fi-signal-to-my-devices/articles/improve-the-wi-fi-signal-to-your-devices</A></P> <P><BR />If not and if you have Wi-Fi Max on your account then Sky will supply up to 3 pods as you can read about here:</P> <P>&nbsp;</P> <P><A href="https://www.sky.com/help/articles/sky-wifi-max" target="_blank">https://www.sky.com/help/articles/sky-wifi-max</A></P> Fri, 22 Aug 2025 04:37:35 GMT caesarome 2025-08-22T04:37:35Z Trouble getting service https://helpforum.sky.com/t5/Broadband/Trouble-getting-service/m-p/5065541#M512159 <P>signal on any floor other than the router level keeps dropping internet or has very little. This needs fixing asap. I've already bought one booster out of my own pocket and it's still bad. My of says no internet and yet the broadband says it's fine.&nbsp;</P> Thu, 21 Aug 2025 21:56:51 GMT https://helpforum.sky.com/t5/Broadband/Trouble-getting-service/m-p/5065541#M512159 ChloeC1989 2025-08-21T21:56:51Z Re: Trouble getting service https://helpforum.sky.com/t5/Broadband/Trouble-getting-service/m-p/5065603#M512184 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4459150">@ChloeC1989</a>&nbsp;</P> <P>Try going through this to see if it helps:</P> <P><BR /><A href="https://www.sky.com/help/broadband/my-broadband-speed/improving-wi-fi-signal-to-my-devices/articles/improve-the-wi-fi-signal-to-your-devices" target="_blank">https://www.sky.com/help/broadband/my-broadband-speed/improving-wi-fi-signal-to-my-devices/articles/improve-the-wi-fi-signal-to-your-devices</A></P> <P><BR />If not and if you have Wi-Fi Max on your account then Sky will supply up to 3 pods as you can read about here:</P> <P>&nbsp;</P> <P><A href="https://www.sky.com/help/articles/sky-wifi-max" target="_blank">https://www.sky.com/help/articles/sky-wifi-max</A></P> Fri, 22 Aug 2025 04:37:35 GMT https://helpforum.sky.com/t5/Broadband/Trouble-getting-service/m-p/5065603#M512184 caesarome 2025-08-22T04:37:35Z