https://helpforum.sky.com/t5/Broadband/Streaming-Puk/m-p/5064238#M511750 <P>I have not been able to access my sky tv or wifi.&nbsp;<BR />it is saying there is a problem with my internet. I have had to come to my sisters to send this message as I have no access to anything&nbsp;</P> Wed, 20 Aug 2025 12:24:43 GMT Andre16 2025-08-20T12:24:43Z https://helpforum.sky.com/t5/Broadband/Streaming-Puk/m-p/5064238#M511750 <P>I have not been able to access my sky tv or wifi.&nbsp;<BR />it is saying there is a problem with my internet. I have had to come to my sisters to send this message as I have no access to anything&nbsp;</P> Wed, 20 Aug 2025 12:24:43 GMT https://helpforum.sky.com/t5/Broadband/Streaming-Puk/m-p/5064238#M511750 Andre16 2025-08-20T12:24:43Z https://helpforum.sky.com/t5/Broadband/Streaming-Puk/m-p/5064242#M511752 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4458103">@Andre16</a>&nbsp;</P> <P>The first thing to check is this link to see if there are any outages in your area:<BR /><A href="https://www.sky.com/servicechecker" target="_blank">https://www.sky.com/servicechecker</A></P> <P><BR />If there isn't try running the line test here:<BR /><A href="https://www.sky.com/help/articles/broadband-diagnostic-start" target="_blank">https://www.sky.com/help/articles/broadband-diagnostic-start</A></P> <P><BR />You can also run the test via the MySky app on a mobile data connection.</P> <P><BR />After this has finished and if it reports back all is good click on broadband to run an updated test. If you get amber or red please follow the on screen instructions.</P> <P><BR />If this is of no help give Sky a call to report it to them.</P> Wed, 20 Aug 2025 12:28:18 GMT https://helpforum.sky.com/t5/Broadband/Streaming-Puk/m-p/5064242#M511752 caesarome 2025-08-20T12:28:18Z