https://helpforum.sky.com/t5/Broadband/Fed-up/m-p/5063982#M511682 My broadband keeps crashing every morning and seeing as I have sky stream it means not only do I not have Internet and no WiFi, but I have no tv either. Sort this out asap Wed, 20 Aug 2025 07:35:27 GMT Chelle86x 2025-08-20T07:35:27Z https://helpforum.sky.com/t5/Broadband/Fed-up/m-p/5063982#M511682 My broadband keeps crashing every morning and seeing as I have sky stream it means not only do I not have Internet and no WiFi, but I have no tv either. Sort this out asap Wed, 20 Aug 2025 07:35:27 GMT https://helpforum.sky.com/t5/Broadband/Fed-up/m-p/5063982#M511682 Chelle86x 2025-08-20T07:35:27Z https://helpforum.sky.com/t5/Broadband/Fed-up/m-p/5063989#M511687 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4104648">@Chelle86x</a>&nbsp; You're not talking to Sky customer services by posting here, no one at Sky knows who you are,&nbsp; posting "sort it out asap" won't actually acheive anything.</P> <P>&nbsp;</P> <P>First thing to check is this link to see if there are any outages in your area:<BR /><BR /><A href="https://www.sky.com/servicechecker" target="_blank">https://www.sky.com/servicechecker</A><BR /><BR />If there isn't try running the line test here:<BR /><BR /><A href="https://www.sky.com/help/articles/broadband-diagnostic-start" target="_blank">https://www.sky.com/help/articles/broadband-diagnostic-start</A><BR /><BR />You can also run the test via the MySky app on a mobile data connection.<BR /><BR />After this has finished and if it reports back all is good click on broadband to run an updated test. If you get amber or red please follow the on screen instructions.</P> Wed, 20 Aug 2025 07:44:32 GMT https://helpforum.sky.com/t5/Broadband/Fed-up/m-p/5063989#M511687 GD1 2025-08-20T07:44:32Z