https://helpforum.sky.com/t5/Broadband/WiFi-issues-with-upgraded-router/m-p/5063326#M511482 <P>I was given a new router due to the old sky q hub not working beyond December 2025.</P><P>&nbsp;</P><P>since then the connection has been terrible. Some devices won't connect to the wifi at all, others connect but the connection is slow or drops in and out frequently.&nbsp;<BR /><BR /></P><P>certain websites or specific pages of websites cannot be accessed due to 'connection is not private' .</P><P>&nbsp;</P><P>when a device searches for the wifi three different IP addresses with the same name (my router name) come up. &nbsp;<BR /><BR /></P><P>broadband and wifi tests via the app say everything is fine. &nbsp;I can access the router page via a browser but can't select any options to check security etc as all state 'access denied, permission needed'.&nbsp;<BR /><BR /></P><P>Help!&nbsp;</P> Tue, 19 Aug 2025 12:40:09 GMT TET2 2025-08-19T12:40:09Z https://helpforum.sky.com/t5/Broadband/WiFi-issues-with-upgraded-router/m-p/5063326#M511482 <P>I was given a new router due to the old sky q hub not working beyond December 2025.</P><P>&nbsp;</P><P>since then the connection has been terrible. Some devices won't connect to the wifi at all, others connect but the connection is slow or drops in and out frequently.&nbsp;<BR /><BR /></P><P>certain websites or specific pages of websites cannot be accessed due to 'connection is not private' .</P><P>&nbsp;</P><P>when a device searches for the wifi three different IP addresses with the same name (my router name) come up. &nbsp;<BR /><BR /></P><P>broadband and wifi tests via the app say everything is fine. &nbsp;I can access the router page via a browser but can't select any options to check security etc as all state 'access denied, permission needed'.&nbsp;<BR /><BR /></P><P>Help!&nbsp;</P> Tue, 19 Aug 2025 12:40:09 GMT https://helpforum.sky.com/t5/Broadband/WiFi-issues-with-upgraded-router/m-p/5063326#M511482 TET2 2025-08-19T12:40:09Z