topic Re: No broadband in Broadband https://helpforum.sky.com/t5/Broadband/No-broadband/m-p/5063299#M511481 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4457305">@Mark6367</a>&nbsp; &nbsp;First thing to check is this link to see if there are any outages in your area:<BR /><BR /><A href="https://www.sky.com/servicechecker" target="_blank">https://www.sky.com/servicechecker</A><BR /><BR />If there isn't try running the line test here:<BR /><BR /><A href="https://www.sky.com/help/articles/broadband-diagnostic-start" target="_blank">https://www.sky.com/help/articles/broadband-diagnostic-start</A><BR /><BR />You can also run the test via the MySky app on a mobile data connection.<BR /><BR />After this has finished and if it reports back all is good click on broadband to run an updated test. If you get amber or red please follow the on screen instructions.</P> Tue, 19 Aug 2025 12:12:24 GMT GD1 2025-08-19T12:12:24Z No broadband https://helpforum.sky.com/t5/Broadband/No-broadband/m-p/5063290#M511479 <P>All lights on my hub and my old open reach boxes have gone out.&nbsp; Tried switching off and on but no change</P> Tue, 19 Aug 2025 11:51:13 GMT https://helpforum.sky.com/t5/Broadband/No-broadband/m-p/5063290#M511479 Mark6367 2025-08-19T11:51:13Z Re: No broadband https://helpforum.sky.com/t5/Broadband/No-broadband/m-p/5063299#M511481 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4457305">@Mark6367</a>&nbsp; &nbsp;First thing to check is this link to see if there are any outages in your area:<BR /><BR /><A href="https://www.sky.com/servicechecker" target="_blank">https://www.sky.com/servicechecker</A><BR /><BR />If there isn't try running the line test here:<BR /><BR /><A href="https://www.sky.com/help/articles/broadband-diagnostic-start" target="_blank">https://www.sky.com/help/articles/broadband-diagnostic-start</A><BR /><BR />You can also run the test via the MySky app on a mobile data connection.<BR /><BR />After this has finished and if it reports back all is good click on broadband to run an updated test. If you get amber or red please follow the on screen instructions.</P> Tue, 19 Aug 2025 12:12:24 GMT https://helpforum.sky.com/t5/Broadband/No-broadband/m-p/5063299#M511481 GD1 2025-08-19T12:12:24Z