https://helpforum.sky.com/t5/Broadband/No-internet/m-p/5062817#M511332 <P>Our internet is not working! We not have two lights on instead of three.</P> Mon, 18 Aug 2025 19:52:56 GMT Ayan1 2025-08-18T19:52:56Z https://helpforum.sky.com/t5/Broadband/No-internet/m-p/5062817#M511332 <P>Our internet is not working! We not have two lights on instead of three.</P> Mon, 18 Aug 2025 19:52:56 GMT https://helpforum.sky.com/t5/Broadband/No-internet/m-p/5062817#M511332 Ayan1 2025-08-18T19:52:56Z https://helpforum.sky.com/t5/Broadband/No-internet/m-p/5062867#M511346 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4456931">@Ayan1</a>&nbsp;</P> <P>This explains the lights on the hubs:<BR /><A href="https://www.sky.com/help/articles/hub-lights-explained-start" target="_blank">https://www.sky.com/help/articles/hub-lights-explained-start</A></P> <P><BR />Try running the line test here:<BR /><A href="https://www.sky.com/help/articles/broadband-diagnostic-start" target="_blank">https://www.sky.com/help/articles/broadband-diagnostic-start</A></P> <P><BR />You can also run the test via the MySky app on a mobile data connection.</P> <P><BR />After this has finished and if it reports back all is good click on broadband to run an updated test. If you get amber or red please follow the on screen instructions.</P> <P><BR />If this is of no help give Sky a call to report it to them.</P> Mon, 18 Aug 2025 20:56:00 GMT https://helpforum.sky.com/t5/Broadband/No-internet/m-p/5062867#M511346 caesarome 2025-08-18T20:56:00Z