topic Re: home move in Broadband

home move

ANGELAKENNEY — Mon, 18 Aug 2025 13:08:55 GMT

We have a home move booked for Friday this week and we still havent received our new hub. Can anyone shed any light on the arrival as its showing as awaiting dispatch on my app

Re: home move

cookiemonsteruk — Mon, 18 Aug 2025 13:17:10 GMT

@ANGELAKENNEY

It should be sent out to be at the new address up until the day before activation

Re: home move

JimM1 — Mon, 18 Aug 2025 13:26:46 GMT

@ANGELAKENNEY Also remember to take all of your old sky equipment with you when you move!

Re: home move

Daniel0210 — Mon, 18 Aug 2025 13:30:38 GMT

@ANGELAKENNEY

Hubs are normally dispatched via Royal Mail so once it's out for delivery RM should send you a link whereby you can track the parcel. You don't normally need to be in. The postie should send a photo as to where they've hidden/left it and pop a note through the letterbox.