https://helpforum.sky.com/t5/Broadband/Internet-Disconnection/m-p/5061883#M511056 <P>On 17/08/25 from around 9am to the time of writing 17:45, the internet has disconnected approximately 10 times. Restarting the hub and switching the power on/off gives temporary relief as the hub eventually reconnects. But sure as the sun rises, the internet will disconnect eventually.&nbsp;<BR /><BR /></P><P>What can be causing this and what can Sky do to ensure it does not happen again?</P> Sun, 17 Aug 2025 16:45:34 GMT Kvk96 2025-08-17T16:45:34Z https://helpforum.sky.com/t5/Broadband/Internet-Disconnection/m-p/5061883#M511056 <P>On 17/08/25 from around 9am to the time of writing 17:45, the internet has disconnected approximately 10 times. Restarting the hub and switching the power on/off gives temporary relief as the hub eventually reconnects. But sure as the sun rises, the internet will disconnect eventually.&nbsp;<BR /><BR /></P><P>What can be causing this and what can Sky do to ensure it does not happen again?</P> Sun, 17 Aug 2025 16:45:34 GMT https://helpforum.sky.com/t5/Broadband/Internet-Disconnection/m-p/5061883#M511056 Kvk96 2025-08-17T16:45:34Z https://helpforum.sky.com/t5/Broadband/Internet-Disconnection/m-p/5061885#M511057 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4456059">@Kvk96</a>&nbsp;most likely a fault on your line so unless the service checker innthe My Sky app tells you Sky are aware of a fault affecting your service give them a call so it can be sorted.</P> Sun, 17 Aug 2025 16:50:46 GMT https://helpforum.sky.com/t5/Broadband/Internet-Disconnection/m-p/5061885#M511057 Chrisee 2025-08-17T16:50:46Z https://helpforum.sky.com/t5/Broadband/Internet-Disconnection/m-p/5061888#M511059 <P>Thanks, is there a number for this line? Too many buttons and automated voices that I keep running into.&nbsp;</P> Sun, 17 Aug 2025 16:54:51 GMT https://helpforum.sky.com/t5/Broadband/Internet-Disconnection/m-p/5061888#M511059 Kvk96 2025-08-17T16:54:51Z