topic Internet not working in other rooms in Broadband

Internet not working in other rooms

Hbutler — Sat, 16 Aug 2025 18:37:33 GMT

I can only connect to the internet when I'm in the same room as the router. It drops as soon as I leave the room and won't reconnect.

Re: Internet not working in other rooms

caesarome — Sat, 16 Aug 2025 18:46:10 GMT

@Hbutler

Try going through this to see if it helps:

https://www.sky.com/help/broadband/my-broadband-speed/improving-wi-fi-signal-to-my-devices/articles/improve-the-wi-fi-signal-to-your-devices

If not and if you have Wi-Fi Max on your account then Sky will supply up to 3 pods as you can read about here:

https://www.sky.com/help/articles/sky-wifi-max

Re: Internet not working in other rooms

Jimbob13 — Sat, 16 Aug 2025 20:24:11 GMT

Received New Sky hub and a Pod. I have 2 boosters which we used for Sky Q but these don't seem to work/ connect to the new Sky Hub 6. We have Sky Fibre 500 which we are getting in the room with the hub but in the room below where the pod is located we are only getting 200mbs. We have a 3 storey town house so the signal on the ground floor in the living room is about 15mbs!!! Will requesting 2 more Pods get me close to the 500mbs I should be getting??

Re: Internet not working in other rooms

JimM1 — Sat, 16 Aug 2025 20:30:18 GMT

@Jimbob13 The help information from sky explaining speed and broadband operation!

https://www.sky.com/help/articles/broadband-speeds-explained