https://helpforum.sky.com/t5/Broadband/Connection-issues/m-p/5061223#M510837 <P>I have just got my new broadband router, its installed and working. But on my phone it keeps asking me to sign into the network, so i click it and then it says connected. Also on my Google chromecast, it connects and plays a video a 3-5 minutes then it drops and restarts because the connection is lost. I never had this with my previous now broadband interenet.</P> Sat, 16 Aug 2025 17:05:28 GMT Me79383o3 2025-08-16T17:05:28Z https://helpforum.sky.com/t5/Broadband/Connection-issues/m-p/5061223#M510837 <P>I have just got my new broadband router, its installed and working. But on my phone it keeps asking me to sign into the network, so i click it and then it says connected. Also on my Google chromecast, it connects and plays a video a 3-5 minutes then it drops and restarts because the connection is lost. I never had this with my previous now broadband interenet.</P> Sat, 16 Aug 2025 17:05:28 GMT https://helpforum.sky.com/t5/Broadband/Connection-issues/m-p/5061223#M510837 Me79383o3 2025-08-16T17:05:28Z https://helpforum.sky.com/t5/Broadband/Connection-issues/m-p/5061230#M510839 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4455577">@Me79383o3</a>&nbsp;What hub do you have!</P><P>&nbsp;</P><P><A href="https://www.sky.com/help/articles/broadband-diagnostic-which-sky-hub" target="_blank">https://www.sky.com/help/articles/broadband-diagnostic-which-sky-hub</A></P><P>&nbsp;</P> Sat, 16 Aug 2025 17:12:34 GMT https://helpforum.sky.com/t5/Broadband/Connection-issues/m-p/5061230#M510839 JimM1 2025-08-16T17:12:34Z