topic Re: Slow, intermittent service… in Broadband

Slow, intermittent service…

DixonUK — Fri, 15 Aug 2025 20:11:59 GMT

Hi,

For the last two weeks, the internet has really struggled, especially when dialling in on team calls. It’s a two bedroom house, and the broadband is in the front room downstairs, my desk is directly in the room above, yet there’s poor connection. I’m also losing connection while walking to the rear of the house and in the garden.

Re: Slow, intermittent service…

JimM1 — Fri, 15 Aug 2025 21:30:03 GMT

@DixonUK Check out the info link for sky Max!

getting sky max and how to get the pod's
https://www.sky.com/help/articles/sky-wifi-max
https://www.sky.com/help/articles/enhanced-wall-to-wall-wifi-guarantee

Re: Slow, intermittent service…

DixonUK — Fri, 15 Aug 2025 21:13:57 GMT

Hmm, so the only way I am expected to receive good coverage and a somewhat decent service from Sky is if I upgrade my already extortionate monthly payment. —I somehow think not, I will ensure that Sky exhausts all its resources fixing the problem. Thanks for the upsell, but no thanks.

Re: Slow, intermittent service…

JimM1 — Fri, 15 Aug 2025 21:29:33 GMT

@DixonUK Unless you are unlucky and have developed a fault condition, but your post did not include any usefull detail to throw much against it apart from what looked like poor wireless wi-fi signal!