https://helpforum.sky.com/t5/Broadband/I-have-an-old-router-and-need-it-replaced/m-p/5059910#M510532 <P>That worked. Thanks a lot <span class="lia-unicode-emoji" title=":slightly_smiling_face:">🙂</span></P> Fri, 15 Aug 2025 09:57:11 GMT Aidancjc 2025-08-15T09:57:11Z https://helpforum.sky.com/t5/Broadband/I-have-an-old-router-and-need-it-replaced/m-p/5059892#M510525 <P>I have an old router and need it replaced as it is faulty. There does not seem to be a mechanism to do this. Any ideas how I can speak to someone to request this ?? Thanks</P> Fri, 15 Aug 2025 09:31:03 GMT https://helpforum.sky.com/t5/Broadband/I-have-an-old-router-and-need-it-replaced/m-p/5059892#M510525 Aidancjc 2025-08-15T09:31:03Z https://helpforum.sky.com/t5/Broadband/I-have-an-old-router-and-need-it-replaced/m-p/5059899#M510528 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4454485">@Aidancjc</a>&nbsp;What do you have, take a look at the link and say which one you have that matches the pictures!</P><P>&nbsp;</P><P><A href="https://www.sky.com/help/articles/broadband-diagnostic-which-sky-hub" target="_blank">https://www.sky.com/help/articles/broadband-diagnostic-which-sky-hub</A></P><P>&nbsp;</P> Fri, 15 Aug 2025 09:38:35 GMT https://helpforum.sky.com/t5/Broadband/I-have-an-old-router-and-need-it-replaced/m-p/5059899#M510528 JimM1 2025-08-15T09:38:35Z https://helpforum.sky.com/t5/Broadband/I-have-an-old-router-and-need-it-replaced/m-p/5059900#M510529 <P>I have a "sky hub" but it's years old and sometimes just turns itself off</P> Fri, 15 Aug 2025 09:41:10 GMT https://helpforum.sky.com/t5/Broadband/I-have-an-old-router-and-need-it-replaced/m-p/5059900#M510529 Aidancjc 2025-08-15T09:41:10Z https://helpforum.sky.com/t5/Broadband/I-have-an-old-router-and-need-it-replaced/m-p/5059903#M510531 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4454485">@Aidancjc</a>&nbsp;Here is the link you need to get the unit replaced foc.</P><P>&nbsp;</P><P><A href="https://www.sky.com/skyhuboptions" target="_blank">www.sky.com/skyhuboptions</A></P><P>&nbsp;</P> Fri, 15 Aug 2025 09:42:28 GMT https://helpforum.sky.com/t5/Broadband/I-have-an-old-router-and-need-it-replaced/m-p/5059903#M510531 JimM1 2025-08-15T09:42:28Z https://helpforum.sky.com/t5/Broadband/I-have-an-old-router-and-need-it-replaced/m-p/5059910#M510532 <P>That worked. Thanks a lot <span class="lia-unicode-emoji" title=":slightly_smiling_face:">🙂</span></P> Fri, 15 Aug 2025 09:57:11 GMT https://helpforum.sky.com/t5/Broadband/I-have-an-old-router-and-need-it-replaced/m-p/5059910#M510532 Aidancjc 2025-08-15T09:57:11Z