https://helpforum.sky.com/t5/Broadband/Broadband-shield-something-went-wrong-message/m-p/5059745#M510487 <P>I cannot access my broadband shield via the app or online to set up the correct age restrictions. I always see the 'something went wrong message' and it's been 2 months now.</P> Thu, 14 Aug 2025 21:33:10 GMT Pempem 2025-08-14T21:33:10Z https://helpforum.sky.com/t5/Broadband/Broadband-shield-something-went-wrong-message/m-p/5059745#M510487 <P>I cannot access my broadband shield via the app or online to set up the correct age restrictions. I always see the 'something went wrong message' and it's been 2 months now.</P> Thu, 14 Aug 2025 21:33:10 GMT https://helpforum.sky.com/t5/Broadband/Broadband-shield-something-went-wrong-message/m-p/5059745#M510487 Pempem 2025-08-14T21:33:10Z https://helpforum.sky.com/t5/Broadband/Broadband-shield-something-went-wrong-message/m-p/5059768#M510494 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/2747065">@Pempem</a>&nbsp;</P> <P>Try linking your account:</P> <P><BR /><A href="https://www.sky.com/help/articles/sky-id-cant-access-all-my-services" target="_blank">https://www.sky.com/help/articles/sky-id-cant-access-all-my-services</A></P> Fri, 15 Aug 2025 04:34:02 GMT https://helpforum.sky.com/t5/Broadband/Broadband-shield-something-went-wrong-message/m-p/5059768#M510494 caesarome 2025-08-15T04:34:02Z