https://helpforum.sky.com/t5/Broadband/Internet-not-working-again/m-p/5059650#M510456 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4454235">@Pillow81</a>&nbsp;</P> <P>The first thing to check is this link to see if there are any outages in your area:<BR /><A href="https://www.sky.com/servicechecker" target="_blank">https://www.sky.com/servicechecker</A></P> <P><BR />If there isn't try running the line test here:<BR /><A href="https://www.sky.com/help/articles/broadband-diagnostic-start" target="_blank">https://www.sky.com/help/articles/broadband-diagnostic-start</A></P> <P><BR />You can also run the test via the MySky app on a mobile data connection.</P> <P><BR />After this has finished and if it reports back all is good click on broadband to run an updated test. If you get amber or red please follow the on screen instructions.</P> <P><BR />If this is of no help give Sky a call to report it to them.</P> Thu, 14 Aug 2025 18:40:44 GMT caesarome 2025-08-14T18:40:44Z https://helpforum.sky.com/t5/Broadband/Internet-not-working-again/m-p/5059644#M510454 <P>2 nd time in the space of a month my internet not working last time engineer sorted line coming into my house cause it was disconnected from the pole outside &nbsp;due to someone getting internet a street over and disconnected my line not acceptable needs fixing please&nbsp;</P> Thu, 14 Aug 2025 18:36:01 GMT https://helpforum.sky.com/t5/Broadband/Internet-not-working-again/m-p/5059644#M510454 Pillow81 2025-08-14T18:36:01Z https://helpforum.sky.com/t5/Broadband/Internet-not-working-again/m-p/5059650#M510456 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4454235">@Pillow81</a>&nbsp;</P> <P>The first thing to check is this link to see if there are any outages in your area:<BR /><A href="https://www.sky.com/servicechecker" target="_blank">https://www.sky.com/servicechecker</A></P> <P><BR />If there isn't try running the line test here:<BR /><A href="https://www.sky.com/help/articles/broadband-diagnostic-start" target="_blank">https://www.sky.com/help/articles/broadband-diagnostic-start</A></P> <P><BR />You can also run the test via the MySky app on a mobile data connection.</P> <P><BR />After this has finished and if it reports back all is good click on broadband to run an updated test. If you get amber or red please follow the on screen instructions.</P> <P><BR />If this is of no help give Sky a call to report it to them.</P> Thu, 14 Aug 2025 18:40:44 GMT https://helpforum.sky.com/t5/Broadband/Internet-not-working-again/m-p/5059650#M510456 caesarome 2025-08-14T18:40:44Z