https://helpforum.sky.com/t5/Broadband/No-internet/m-p/5059148#M510344 <P>I only have 3 lights on my hub and no internet connection. The self help in my browser could not fix the problem.&nbsp;</P> Thu, 14 Aug 2025 09:18:57 GMT IanBr13 2025-08-14T09:18:57Z https://helpforum.sky.com/t5/Broadband/No-internet/m-p/5059148#M510344 <P>I only have 3 lights on my hub and no internet connection. The self help in my browser could not fix the problem.&nbsp;</P> Thu, 14 Aug 2025 09:18:57 GMT https://helpforum.sky.com/t5/Broadband/No-internet/m-p/5059148#M510344 IanBr13 2025-08-14T09:18:57Z https://helpforum.sky.com/t5/Broadband/No-internet/m-p/5059156#M510347 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/3476479">@IanBr13</a>&nbsp; &nbsp;First thing to check is this link to see if there are any outages in your area:<BR /><BR /><A href="https://www.sky.com/servicechecker" target="_blank">https://www.sky.com/servicechecker</A><BR /><BR />If there isn't try running the line test here:<BR /><BR /><A href="https://www.sky.com/help/articles/broadband-diagnostic-start" target="_blank">https://www.sky.com/help/articles/broadband-diagnostic-start</A><BR /><BR />You can also run the test via the MySky app on a mobile data connection.<BR /><BR />After this has finished and if it reports back all is good click on broadband to run an updated test. If you get amber or red please follow the on screen instructions.</P> Thu, 14 Aug 2025 09:29:17 GMT https://helpforum.sky.com/t5/Broadband/No-internet/m-p/5059156#M510347 GD1 2025-08-14T09:29:17Z