https://helpforum.sky.com/t5/Broadband/Super-fast-broadband/m-p/5058966#M510294 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/3377849">@David+wight</a>&nbsp;Where you told by the Engineer that the system was active and did they not connect you up to show you it was working.</P><P>&nbsp;</P><P>Landline is a different issue, it now plugs into the back off the sky hub and may take 24-48hrs before the line becomes functional for dial out and incoming calls, each is a seperate issue so one may work before the other does!</P><P>&nbsp;</P><P>On the new ONT that was fitted, Power and Pon should be solid green and the Lan flashes as the sky hub sends data back and forth...</P> Wed, 13 Aug 2025 20:33:35 GMT JimM1 2025-08-13T20:33:35Z https://helpforum.sky.com/t5/Broadband/Super-fast-broadband/m-p/5058947#M510288 Had engineer out today upgrading my broadband to sky fibre super fast, now having no Internet at all or landline Wed, 13 Aug 2025 20:11:32 GMT https://helpforum.sky.com/t5/Broadband/Super-fast-broadband/m-p/5058947#M510288 David+wight 2025-08-13T20:11:32Z https://helpforum.sky.com/t5/Broadband/Super-fast-broadband/m-p/5058966#M510294 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/3377849">@David+wight</a>&nbsp;Where you told by the Engineer that the system was active and did they not connect you up to show you it was working.</P><P>&nbsp;</P><P>Landline is a different issue, it now plugs into the back off the sky hub and may take 24-48hrs before the line becomes functional for dial out and incoming calls, each is a seperate issue so one may work before the other does!</P><P>&nbsp;</P><P>On the new ONT that was fitted, Power and Pon should be solid green and the Lan flashes as the sky hub sends data back and forth...</P> Wed, 13 Aug 2025 20:33:35 GMT https://helpforum.sky.com/t5/Broadband/Super-fast-broadband/m-p/5058966#M510294 JimM1 2025-08-13T20:33:35Z