topic Re: How to Order a Sky Max Pod in Broadband

How to Order a Sky Max Pod

Jim_F — Wed, 13 Aug 2025 11:29:01 GMT

Hi,

Can anyone tell me or show me where I can order a Sky Max Pod. I have zero signal in a couple of rooms and need one of these, but there doesn't seem to be anywhere on the Sky website or the MySky App with a link to order.

All other questions on this seem to divert to a private community chat, which is again just like it getting hidden somewhere so you just give up and don't order one (which should be free as part of my package).

A link to where I can order is what I'm looking for, please.

Re: How to Order a Sky Max Pod

GD1 — Wed, 13 Aug 2025 11:40:00 GMT

@Jim_F You will need to call Sky.

You can call on 150 from a Sky Talk Line or Sky Mobile.

If you haven't got a current Sky Mobile or Sky Talk this link should help:
(UK) https://www.sky.com/help/home Scroll down and click on ‘Need more help’ and it provides a 0333 number
(ROI) on the same link change the flag in the very bottom corner to the ROI flag to obtain an 0818 number.

Stay on the line and don’t hang up if prompted to. Apparently the quieter times to ring are just after 7am or about 9pm.

Re: How to Order a Sky Max Pod

JimM1 — Wed, 13 Aug 2025 11:40:02 GMT

@Jim_F You need to call sky to get one, test's have to be run no other way off doing it!

getting sky max and how to get the pod's
https://www.sky.com/help/articles/sky-wifi-max
https://www.sky.com/help/articles/enhanced-wall-to-wall-wifi-guarantee