topic Re: WiFi slow in Broadband

WiFi slow

Zoeliz0901 — Tue, 12 Aug 2025 10:04:30 GMT

We have sky gigafast, and it is struggling.. anything connected via Ethernet is fine, but we are only getting 200mbps download speed on anything connected through WiFi and the signal is awful

Re: WiFi slow

jamesn123 — Wed, 13 Aug 2025 10:03:35 GMT

Hi @Zoeliz0901

200Mbps is pretty respectable over WiFi, it should be sufficient to do pretty much anything.
If your signal strength is low in some areas, you should be able to get a booster from Sky to improve this.

Re: WiFi slow

Zoeliz0901 — Wed, 13 Aug 2025 10:04:57 GMT

Hey, thanks.. I think the signal may be the issue. How do I go about getting boosters? Do I need to call them?

Re: WiFi slow

jamesn123 — Wed, 13 Aug 2025 10:21:25 GMT

@Zoeliz0901

Indeed you would need to contact them so one can be sent out. Here is the info article https://www.sky.com/help/articles/sky-wifi-max