topic Re: Wife box in Broadband https://helpforum.sky.com/t5/Broadband/Wife-box/m-p/5058127#M509962 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4452922">@SKYDZVRE</a>&nbsp;</P> <P>The first thing to check is this link to see if there are any outages in your area:<BR /><A href="https://www.sky.com/servicechecker" target="_blank">https://www.sky.com/servicechecker</A></P> <P><BR />If there isn't try running the line test here:<BR /><A href="https://www.sky.com/help/articles/broadband-diagnostic-start" target="_blank">https://www.sky.com/help/articles/broadband-diagnostic-start</A></P> <P><BR />You can also run the test via the MySky app on a mobile data connection.</P> <P><BR />After this has finished and if it reports back all is good click on broadband to run an updated test. If you get amber or red please follow the on screen instructions.</P> <P><BR />If this is of no help give Sky a call to report it to them.</P> Tue, 12 Aug 2025 20:51:51 GMT caesarome 2025-08-12T20:51:51Z Wife box https://helpforum.sky.com/t5/Broadband/Wife-box/m-p/5058030#M509932 <P>The WiFi box isn't working even after pressing the reset button</P> Tue, 12 Aug 2025 19:02:50 GMT https://helpforum.sky.com/t5/Broadband/Wife-box/m-p/5058030#M509932 SKYDZVRE 2025-08-12T19:02:50Z Re: Wife box https://helpforum.sky.com/t5/Broadband/Wife-box/m-p/5058127#M509962 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4452922">@SKYDZVRE</a>&nbsp;</P> <P>The first thing to check is this link to see if there are any outages in your area:<BR /><A href="https://www.sky.com/servicechecker" target="_blank">https://www.sky.com/servicechecker</A></P> <P><BR />If there isn't try running the line test here:<BR /><A href="https://www.sky.com/help/articles/broadband-diagnostic-start" target="_blank">https://www.sky.com/help/articles/broadband-diagnostic-start</A></P> <P><BR />You can also run the test via the MySky app on a mobile data connection.</P> <P><BR />After this has finished and if it reports back all is good click on broadband to run an updated test. If you get amber or red please follow the on screen instructions.</P> <P><BR />If this is of no help give Sky a call to report it to them.</P> Tue, 12 Aug 2025 20:51:51 GMT https://helpforum.sky.com/t5/Broadband/Wife-box/m-p/5058127#M509962 caesarome 2025-08-12T20:51:51Z