https://helpforum.sky.com/t5/Broadband/No-connection/m-p/5057746#M509851 <P>Exactly the same problem. Service checker is saying everything is fine but nothing is connecting and the internet light isn't on on the router.&nbsp;</P> Tue, 12 Aug 2025 12:14:55 GMT Nathwfc 2025-08-12T12:14:55Z https://helpforum.sky.com/t5/Broadband/No-connection/m-p/5057740#M509849 <P>Hi there,&nbsp;</P><P>I am experiencing no connection at all with my WiFi - my laptop is not connecting, I cannot use my smart tv and forced to use data on my mobile. There is no overload of devises etc and I have been unable to send work emails as well as obviously watch any programmes etc&nbsp;</P><P>I've used the helpguidelines turning the hub on and off as well as checking the ONT and all appropriate lights are on etc etc&nbsp;</P><P>I need help asap please!&nbsp;</P> Tue, 12 Aug 2025 12:01:20 GMT https://helpforum.sky.com/t5/Broadband/No-connection/m-p/5057740#M509849 DaniBird 2025-08-12T12:01:20Z https://helpforum.sky.com/t5/Broadband/No-connection/m-p/5057746#M509851 <P>Exactly the same problem. Service checker is saying everything is fine but nothing is connecting and the internet light isn't on on the router.&nbsp;</P> Tue, 12 Aug 2025 12:14:55 GMT https://helpforum.sky.com/t5/Broadband/No-connection/m-p/5057746#M509851 Nathwfc 2025-08-12T12:14:55Z