topic Re: I need help with buffering tele and all apps in Broadband

I need help with buffering tele and all apps

Garthy111 — Fri, 21 Mar 2025 18:06:29 GMT

My tele is constantly buffering, all apps buffer or just don't work. The sky then just cuts out and the screen goes black.

Re: I need help with buffering tele and all apps

Greenfingers001 — Sat, 22 Mar 2025 11:11:23 GMT

Hi there, I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this.

Just look out for the colourful bubble to start the conversation.

Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147

Re: I need help with buffering tele and all apps

AndyFuller — Mon, 11 Aug 2025 20:45:36 GMT

My television keeps crashing from WiFi & cutting out ??

Re: I need help with buffering tele and all apps

Chrisee — Tue, 12 Aug 2025 06:06:33 GMT

@AndyFuller to stream video requires a reasonably good WiFi signal free from stability issues like interference. In practice this may mean you either need an extender to improve the WiFi signal getting to the TV. To watch UHD content you need around 35Mb/s say 15Mb/s for HD. There is a useful network test in the Get Help menu of the Netflix app which will tell you the speed the TV is actually receiving.

Re: I need help with buffering tele and all apps

AndyFuller — Tue, 12 Aug 2025 07:10:56 GMT

I found the problem I had an adapter with my fire stick in the port, as I took it out it worked perfectly !!!