topic Re: Create a 2.4ghz and 5ghz SSID on the Sky Broadband router in Broadband

Create a 2.4ghz and 5ghz SSID on the Sky Broadband router

Defiance — Mon, 11 Aug 2025 19:34:18 GMT

This seems to be a very asked. However, the setting on my router and sky app don't allow me to create 2 SSIDs. I'm having issues where my PCs connected to over 2.4 as the signal is signal is sliightly stronger.

The router broadcasts both 2.4 and 5 on the same SSID
I can disable 2.4 on the router, but this is still required.
On the router all config is disabled, apart from the disabling 2.4 or 5ghz
On the sky app I can only renamed the SSID

Any suggestions

Re: Create a 2.4ghz and 5ghz SSID on the Sky Broadband router

JimM1 — Mon, 11 Aug 2025 19:52:15 GMT

@Defiance Follow the link instructions and use a web interface connection to do so AND NOT your mysky app.

Split Sky WiFi bands

Re: Create a 2.4ghz and 5ghz SSID on the Sky Broadband router

daniel04 — Mon, 11 Aug 2025 19:54:48 GMT

Type 192.168.0.1 into your browser.
Select the WiFi tab
Enter the login details that apply to your Sky Hub
- see the image below - your username and password are case sensitive
Scroll down and untick the ‘Synchronise 2.4 GHz and 5 GHz Settings’ box
To help identify the two WiFi bands, edit one of the SSID's to make it identifiable
- for example, SKYXXXXX5GHz
- each WiFi band has its own sub-menu where you can make the change
- If you make this change, your hub will generate two SSID's and each device will need to be reconnected to whichever changes have been made to.
Select Apply
- your Sky Hub may take a few minutes to restart

Re: Create a 2.4ghz and 5ghz SSID on the Sky Broadband router

Defiance — Mon, 11 Aug 2025 20:47:00 GMT

Thank you for replying

However, I don't have the "‘Synchronise 2.4 GHz and 5 GHz Settings’" tick box.

Re: Create a 2.4ghz and 5ghz SSID on the Sky Broadband router

Defiance — Mon, 11 Aug 2025 20:49:21 GMT

I've check each page on the router.

Re: Create a 2.4ghz and 5ghz SSID on the Sky Broadband router

Defiance — Mon, 11 Aug 2025 20:51:37 GMT

The router is a:
Model: SR213
Hardware Revision: HUB6 v1

Re: Create a 2.4ghz and 5ghz SSID on the Sky Broadband router

Defiance — Mon, 11 Aug 2025 21:11:43 GMT

I founds below on another thread, regarding the new white hubs:

"It's not possible to unsynchronize and rename the wireless bands on a Max Hub: the most which can be done is to temporarily disable the 5Ghz band using the Hub administration settings in the My Sky app."

Sky, believe in **bleep**ter

Re: Create a 2.4ghz and 5ghz SSID on the Sky Broadband router

JimM1 — Mon, 11 Aug 2025 21:36:47 GMT

@Defiance You are 100% correct, the hub you have is NOT the sky broadband hub, and you cannot split the bands!

Re: Create a 2.4ghz and 5ghz SSID on the Sky Broadband router

Chrisee — Tue, 12 Aug 2025 06:02:03 GMT

@Defiance you will find the inability to split eifi bands is quite common on modern routers as doing so breaks WiFi6 which requires the2 bands synchronised to achieve higher speeds. On older routers it was sometimes necessary to split bands to allow slower devices not to slow down faster devices this is far less of an issue with more powerful modern routers.

If you simply want to connect a device which wont connect to a synchronised SSID temporarily turn off the 5GHz band connect thee device then turn on the 5GHz band again and it should stay connected.

Re: Create a 2.4ghz and 5ghz SSID on the Sky Broadband router

MLeb — Fri, 24 Oct 2025 10:48:43 GMT

Hi There, i have followed your instructions but when i type in my username and password it just reverts back to asking for username and password and wont log me in, What am i doing wrong??

Re: Create a 2.4ghz and 5ghz SSID on the Sky Broadband router

JimM1 — Fri, 24 Oct 2025 10:59:53 GMT

@MLeb What sky hub do you have, a black or a white one?

Re: Create a 2.4ghz and 5ghz SSID on the Sky Broadband router

Waveman — Fri, 24 Oct 2025 11:06:57 GMT

See post 3 above, there are different requirements depending on the hub.

If the password has been changed at some point, then you can revert back to its original settings by resetting the hub by holding in the reset button on the hub, or the WPS button on the Sky Max hub, the Sky website help secition helps with forgotten passwords etc.

https://www.sky.com/help/articles/access-your-sky-broadband-hub-settings