topic Re: Open reach install survey in Broadband

Open reach install survey

peterblake — Mon, 11 Aug 2025 10:17:06 GMT

How do I find out if the survey has been carried out as we live on a private road and others in the road will not allow it to be dug up

Re: Open reach install survey

cookiemonsteruk — Mon, 11 Aug 2025 10:20:35 GMT

@peterblake

Could you enter your full address below and post the notes below the table

https://www.broadbandchecker.btwholesale.com/#/ADSL/AddressHome

Re: Open reach install survey

TimmyBGood — Mon, 11 Aug 2025 10:36:32 GMT

@peterblake

Is that the normal property assessment (which will generate information in the link @cookiemonsteruk provided) or a specific survey for FTTPoD?

Without relevant permissions, digging or pole placement becomes highly problematic.

Re: Open reach install survey

peterblake — Mon, 11 Aug 2025 10:41:58 GMT

We were told when we were offered the upgrade that a site survey would take place to see if the work could be carried out. I don't want the engineer turning up on the day then saying they are going to have to dig up the road which our neighbours won't allow.

Re: Open reach install survey

peterblake — Mon, 11 Aug 2025 10:43:35 GMT

Thanks that tells me it gets as far as the junction box but not if we can get it to our property

Re: Open reach install survey

cookiemonsteruk — Mon, 11 Aug 2025 10:43:55 GMT

@peterblake

The work carried out will be in the notes in the link

Re: Open reach install survey

cookiemonsteruk — Mon, 11 Aug 2025 10:45:09 GMT

@peterblake

Could you copy and paste it so we can have a look

Re: Open reach install survey

TimmyBGood — Mon, 11 Aug 2025 10:52:08 GMT

@peterblake wrote:

that tells me it gets as far as the junction box but not if we can get it to our property

If there's a speed for FTTC but FTTP is 'not available' then the location isn't yet part of the national optical rollout.

Re: Open reach install survey

peterblake — Mon, 11 Aug 2025 11:51:15 GMT

Re: Open reach install survey

cookiemonsteruk — Mon, 11 Aug 2025 11:54:47 GMT

@peterblake

It does say underground thru a congested duct. That doesn't necessarily mean they have to dig if they can get a line thru it

Re: Open reach install survey

TimmyBGood — Mon, 11 Aug 2025 12:16:02 GMT

@peterblake

Realistically there will need to be an attempt to get fibre through before it can be known whether digging is needed.

It's important to understand that Openreach needs to get over 80,000 new FTTP installations in place every week between now and December 2026 to meet the national rollout target, so reaching any particular individual property is a tiny fraction of the overall workload: this effectively rules out extensive survey work even for potentially trickier locations.

Re: Open reach install survey

peterblake — Mon, 11 Aug 2025 12:14:05 GMT

Thanks we will see what happens