https://helpforum.sky.com/t5/Broadband/No-internet-connection/m-p/5055745#M509313 <P>I have had real issues with internet connection for days now. So a short time ago I checked the router connections and followed the steps given on screen and my internet is still down. Obviously can't use all my Sky services. Help</P> Sat, 09 Aug 2025 12:21:16 GMT Marion1111 2025-08-09T12:21:16Z https://helpforum.sky.com/t5/Broadband/No-internet-connection/m-p/5055745#M509313 <P>I have had real issues with internet connection for days now. So a short time ago I checked the router connections and followed the steps given on screen and my internet is still down. Obviously can't use all my Sky services. Help</P> Sat, 09 Aug 2025 12:21:16 GMT https://helpforum.sky.com/t5/Broadband/No-internet-connection/m-p/5055745#M509313 Marion1111 2025-08-09T12:21:16Z https://helpforum.sky.com/t5/Broadband/No-internet-connection/m-p/5055756#M509317 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4450897">@Marion1111</a>&nbsp;</P> <P>The first thing to check is this link to see if there are any outages in your area:<BR /><A href="https://www.sky.com/servicechecker" target="_blank">https://www.sky.com/servicechecker</A></P> <P><BR />If there isn't try running the line test here:<BR /><A href="https://www.sky.com/help/articles/broadband-diagnostic-start" target="_blank">https://www.sky.com/help/articles/broadband-diagnostic-start</A></P> <P><BR />You can also run the test via the MySky app on a mobile data connection.</P> <P><BR />After this has finished and if it reports back all is good click on broadband to run an updated test. If you get amber or red please follow the on screen instructions.</P> <P><BR />If this is of no help give Sky a call to report it to them.</P> Sat, 09 Aug 2025 12:35:30 GMT https://helpforum.sky.com/t5/Broadband/No-internet-connection/m-p/5055756#M509317 caesarome 2025-08-09T12:35:30Z