https://helpforum.sky.com/t5/Broadband/My-WiFi/m-p/5054557#M508763 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4384174">@Bowie60</a>&nbsp;<BR />If your broadband isn’t working and you haven’t done it yet use this link to check to see if there are any broadband problems or outages nearby. <BR /><A href="https://www.sky.com/servicechecker" target="_blank">https://www.sky.com/servicechecker</A><BR />This should determine if there's an identified fault, perhaps affecting multiple households. <BR /><BR />If there aren't any then try running the line test here<BR /><A href="https://www.sky.com/help/articles/broadband-diagnostic-start" target="_blank">https://www.sky.com/help/articles/broadband-diagnostic-start</A><BR />You can also run the test via the MySky app on a mobile data connection.<BR /><BR />Once completed, if it reports back that all is good click on 'broadband' to run an updated test. If you get amber or red you need to follow the on-screen instructions.<BR /><BR /><STRONG>If you’re still having problems you may need to contact Sky to report it. </STRONG> The easiest way is to dial 150 free from your Sky Talk landline if it’s still working. <BR /><BR />This link providers information about the coloured lights on the various hubs<BR /><A href="https://www.sky.com/help/articles/hub-lights-explained-start" target="_blank">https://www.sky.com/help/articles/hub-lights-explained-start</A><BR /><BR />Sky broadband being discussed here is a domestic service and whilst it's fine for those customers working from home to use it, they won't receive additional or quicker support.</P> Thu, 07 Aug 2025 18:36:32 GMT Daniel0210 2025-08-07T18:36:32Z https://helpforum.sky.com/t5/Broadband/My-WiFi/m-p/5054538#M508754 My wifi as dropped once again Thu, 07 Aug 2025 18:20:57 GMT https://helpforum.sky.com/t5/Broadband/My-WiFi/m-p/5054538#M508754 Bowie60 2025-08-07T18:20:57Z https://helpforum.sky.com/t5/Broadband/My-WiFi/m-p/5054557#M508763 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4384174">@Bowie60</a>&nbsp;<BR />If your broadband isn’t working and you haven’t done it yet use this link to check to see if there are any broadband problems or outages nearby. <BR /><A href="https://www.sky.com/servicechecker" target="_blank">https://www.sky.com/servicechecker</A><BR />This should determine if there's an identified fault, perhaps affecting multiple households. <BR /><BR />If there aren't any then try running the line test here<BR /><A href="https://www.sky.com/help/articles/broadband-diagnostic-start" target="_blank">https://www.sky.com/help/articles/broadband-diagnostic-start</A><BR />You can also run the test via the MySky app on a mobile data connection.<BR /><BR />Once completed, if it reports back that all is good click on 'broadband' to run an updated test. If you get amber or red you need to follow the on-screen instructions.<BR /><BR /><STRONG>If you’re still having problems you may need to contact Sky to report it. </STRONG> The easiest way is to dial 150 free from your Sky Talk landline if it’s still working. <BR /><BR />This link providers information about the coloured lights on the various hubs<BR /><A href="https://www.sky.com/help/articles/hub-lights-explained-start" target="_blank">https://www.sky.com/help/articles/hub-lights-explained-start</A><BR /><BR />Sky broadband being discussed here is a domestic service and whilst it's fine for those customers working from home to use it, they won't receive additional or quicker support.</P> Thu, 07 Aug 2025 18:36:32 GMT https://helpforum.sky.com/t5/Broadband/My-WiFi/m-p/5054557#M508763 Daniel0210 2025-08-07T18:36:32Z