https://helpforum.sky.com/t5/Broadband/Wifi-issue/m-p/5054452#M508729 There is no wifi connection and the internet is not lighting and the voice one is still orange Thu, 07 Aug 2025 15:48:31 GMT Mobin1 2025-08-07T15:48:31Z https://helpforum.sky.com/t5/Broadband/Wifi-issue/m-p/5054452#M508729 There is no wifi connection and the internet is not lighting and the voice one is still orange Thu, 07 Aug 2025 15:48:31 GMT https://helpforum.sky.com/t5/Broadband/Wifi-issue/m-p/5054452#M508729 Mobin1 2025-08-07T15:48:31Z https://helpforum.sky.com/t5/Broadband/Wifi-issue/m-p/5054456#M508731 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/3955288">@Mobin1</a>&nbsp;</P> <P>Try running the line test here to see if any faults are found:<BR /><A href="https://www.sky.com/help/articles/broadband-diagnostic-start" target="_blank">https://www.sky.com/help/articles/broadband-diagnostic-start</A></P> <P><BR />You can also run the test via the MySky app on a mobile data connection.</P> <P><BR />After this has finished and if it reports back all is good click on broadband to run an updated test. If you get amber or red please follow the on screen instructions.</P> <P><BR />If this is of no help give Sky a call to report it to them.</P> Thu, 07 Aug 2025 15:52:14 GMT https://helpforum.sky.com/t5/Broadband/Wifi-issue/m-p/5054456#M508731 caesarome 2025-08-07T15:52:14Z